L2 Server Engineer

Qualifications

• Minimal Bachelor's degree or Diploma degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
  
• 2 years of system administration experience.
  
• System administrator and IT certifications in Linux, Microsoft, or other network-related fields are a plus.
  
• Working knowledge of virtualization, VMWare, RHV, or equivalent.
  
• Strong knowledge of systems and networking software, hardware, and networking protocols.
  
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
  
• Having good knowledge about Infrastruktur Servers, Storage, and Data Centers.
  
• Understanding of server technology, operation procedure, and virtualization concept.
  
• Able to install and configure virtualization (Hyper-V, VMWare VM, RedHat Virtualization, Storage virtualization, and Patching Management).
  
• Able to install and configure Operating Systems (Linux Based and Windows Server) and File Server Management.
  
• Familiar with Microsoft Active Directory/DNS/GPO/WSUS management..
  
• Proactive & Learning initiative.
  

Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
  
• Installation, configuration, optimation OS Linux Server and Windows Server.
  
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
  
• Support Linux Based and Windows Server system daily operation.
  
• Manage & support system issues with the ticketing system, troubleshoot and solve the issues.
  
• Record and update Knowledge base articles, prepare monthly reports, and server operation documentation.
  
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues<.
  
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
  
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
  
• Responsible for capacity and storage planning.
  
• Escalate incident/issue to Team Lead and SME.
  
• Communicate and update SOP with L1 / Principal team for new incident.
  

Send your resume to : recruit@metrocom.co.id and teringani.tarigan@metrocom.co.id