In line with our progressive business growth strategy, we are currently seeking dynamic and highly motivated candidates to join our team:

L1 Server Engineer

Minimal Bachelor's degree or Diploma degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
2 years of system administration experience.
System administrator and IT certifications in Linux, Microsoft, or other network-related fields are a plus.
Working knowledge of virtualization, VMWare, RHV, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Having good knowledge about Infrastruktur Servers, Storage, and Data Centers.
Understanding of server technology, operation procedure, and virtualization concept.
Able to install and configure virtualization (Hyper-V, VMWare VM, RedHat Virtualization, Storage virtualization, and Patching Management).
Able to install and configure Operating Systems (Linux Based and Windows Server) and File Server Management.
Familiar with Microsoft Active Directory/DNS/GPO/WSUS management.
Proactive & Learning initiative.

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Installation, configuration, optimation OS Linux Server and Windows Server.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Support Linux Based and Windows Server system daily operation.
Manage & support system issues with the ticketing system, troubleshoot and solve the issues.
Record and update Knowledge base articles, prepare monthly reports, and server operation documentation.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Responsible for capacity and storage planning.
Escalate incident/issue to Team Lead and SME.
Communicate and update SOP with L1 / Principal team for new incident.

Minimal Bachelor's degree or Diploma degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
1-3 years experience leading a team of System Administrators.
Strong with Virtualization: Hyperv, VMWare VM, RHV, Storage, Patching Management.
Strong with Operating Systems (Linux Based and Windows Server) and File Server Management.
Strong knowledge of Windows and Linux OS installation, configuration, troubleshooting, and maintenance.
Strong project management skills; able to identify needs, develop effective solutions, and manage projects through to completion.
Success with coaching and development of employees.
Excellent verbal and written communication skills.
Strong interpersonal relationship-building skills.
Leadership experience in a team-oriented workplace.
Professional certification in Information Technology (e.g. MCSE, MCP, MCSA, A+, CCNA, VCP) is highly valued.

Support the definition of processes and policies, supply business rules and procedures, and communicate the contexts in which the rules, processes, and policies are applied.
Validate the requirements and deliverables that describe the product(s) or service(s) that the project/program will produce.
Bring information about the project back to the customer.
Provide input for the design and construction of test cases and scenarios, and may also validate executed test results.
Provide input into and/or create and execute user documentation and training material.
Guide other professionals on the project to ensure the content is accurate.
Resolve issues relevant to project deliverable(s) within their area of expertise.
Obtain or provide approval for changes to rules, processes, and policies.